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First to take ITIL v3 Service Lifecycle and Service Capability exams

Author : Roger Purdie

Date : 26/07/2008

I am one of the first in the world to see the proposed new format complex multiple choice exams from APMG in the Service Lifecycle and Service Capability programs.
At the time of writing I have sat the following exams:

Service Transition
Service Operation
Release,....
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ITIL v3 Exam take up

Author : Roger Purdie

Date : 13/07/2008

After some inside information came my way I can present some basic statistics regarding the adoption of ITIL v3, as evidenced by the number of people taking v3 Foundation exam, versus v2.
Granted these are very basic statistics, but they come from the biggest Exam instituite in terms of numbe....
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Sierra Leone Flashbacks – Part 1

Author : Richard De Kock

Date : 07/07/2008

It’s taken me a long time to finally sit down and give everyone a full account of what happened in December 2007. Certainly an experience that has never quite settled in my mind. My therapist says the best way to stop the flash backs is to write it all down and share the experience. Hopefully ....
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Sierra Leone Flashbacks – Part 2

Author : Richard De Kock

Date : 07/07/2008

Continuing on from my Sierra Leone Flashbacks Part 1, we are still travelling and the excitement is just beginning.
 
After a long 5 hour wait we board our next plane. And off we go. One stop in Ghana and next stop Sierra Leone. It was a 10 hours of travel from that point and I te....
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Next Round of ITIL exams in progress

Author : Roger Purdie

Date : 01/07/2008

I am participating in Pilots of the next level of ITIL v3 Exams - referred to as the Intermediate exams. Today I took the Service Transition, Service Operation and Release, Control and Validation tests online.
Firstly, the online system worked very well - I have had bad experiences in the pas....
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Taking on the ITIL v2 Managers Exams

Author : Roger Purdie

Date : 27/06/2008

The ITIL v2 Managers exam throws up plenty of challenges for all participants. For many the number of years that has passed since the last exam taken sends a shudder down our spine; however, with some relatively simple tips and tricks and LOTS of practice there should be some confidence going forwar....
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