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 ITIL V3Project CentralOff The Shelf
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| ITIL pins and badges |
Author : Roger Purdie
Date : 06/05/2008
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The word on the grapevine is that colors and design for the new ITIL v3 has been finalized.
The pins will actually be issued by the itSMF. Tradtionally, pins were sent to the training vendors who distributed them to the successful candidates. It is HIGHLY unlikely that this will be the case w.... |
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| Four activities of Service Strategy |
Author : Roger Purdie
Date : 06/05/2008
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I spent a fair amount of time studying the four activites of Service Strategy - as they are mentioned in the ITIL Foundation v3 Syllabus. The syllabus is a direct reflection of the headings used in the Service Strategy volume.
DEFINE THE MARKET Understanding the opportunities available to the.... |
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| Don't buy the tools; buy the people |
Author : Roger Purdie
Date : 06/05/2008
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All IT Service Management tools are pretty well the same.
Of course, the vendor doesn't believe it, but that is what you would expect to hear. It is like when the ruling government power in a democratic society changes and you expect things to be different. Political parties are pretty well t.... |
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| Does price cover the risk of exposure? |
Author : Roger Purdie
Date : 06/05/2008
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I was reading an interesting article relating to the production of automobile interiors.
The background message was the move by the company to move its production facilities to China. The strategy was two-fold. An ability to tap into the booming growth in car ownership in China and to gain a .... |
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| Australia the Gentle Giant |
Author : Roger Purdie
Date : 06/05/2008
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A recent article by David Skellern, CEO of National Information and Communications Technology Australia berated the Australian IT industry for not being more of a world player. David went to lengths to point out that the IT industry in Australia is healthy and vibrant but the focus for the vast majo.... |
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| Chinese Exams coming soon |
Author : Roger Purdie
Date : 06/05/2008
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The word on the street is that work on the Mandarin versions of the ITIL v3 Foundation exam will begin in September 2008.
If we assume a 3 to 4 week translation window, then perhaps early October will see the first Mandarin exams offered by ATO's in Greater China..... |
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| SubTotal: |
$ 999.00 |
| Shipping Charges: |
$ 10.00 |
| Total: |
$ 1009.00 |
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ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce,
and is registered in the U.S. Patent and Trademark Office
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