The self learning program for ITIL v3 is now available via Q-Deal. This accredited program is fully featured and offers all the learning elements required to both understand the new ITIL v3 framework and be prepared for the ITIL v3 certification exam.

ITIL v3 focuses on a Lifecycle approach to Service Management and combined with processes and roles and functions. All elements are introduced and explained through Powerpoint presentation and word documents and mini-quizzes and full mock exams (with separate answer sheets so that you can treat the mock exam as a real test).

The program includes full support and the ability to send questions to subject matter experts.

Fully EXIN Accredited course.