It is hard to comprehend that these professionally designed and prepared ITIL v3 Process charts can be sold for such a low price. However we believe that such products should be affordable.
The charts are for building awareness regarding the new ITIL v3 processes. The complete set of 26 process charts covers:
Event Management
Incident Management
Request Fulfilment
Problem Management
Access Management
7 step Improvement
Service Reporting
Service Measurement
Demand Management
Fiancial Management
Service Catalog Management
Service Portfolio Management
Service Level Management
Capacity Management
Availability Management
IT Service Continuity Management
Information Security Management
Supplier Management
Change Management
Service Asset and Configuration Management
Release and Deployment Management
Service Validation and Testing
Evaluation
Knowledge Management
Transition Planning and Support
Service Strategy (4 steps)
Each chart provides critical elements of the named process. The charts will attract attention and will lead to healthy discussions and questions.
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