The ITIL v3 Core books were published in June 2007. Traditionally, IT professionals have wanted to get a hard copy set of such manuals as the feel of a book has always been worth the wait and worth paying extra in delivery fees, customs clearance and associated delays.

The modern IT professional has discovered that while the feel of a book has some intangible benefit, the sheer weight and inflexibility of books can no longer be justified. For this reason the PDF versions of the ITIL v3 Core are a practical solution.

No more "can I just borrow the book" knowing you'll never see it again, no more broken briefcase handle as you lug an extra 4 or 5 kilos around with you and no more dog earred pages as you flick back and forth trying to connect some new concepts.

 The PDF versions of ITIL v3 are faster to search, offer greater portability, offer greater security and allow you to project images and text to a group of colleagues as you discuss some of the finer points.

• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement