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 ITIL V3Project CentralOff The Shelf
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| ITIL v3 Service Strategy |
Author : Roger Purdie
Date : 05/05/2008
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A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to .... |
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| News, Offers and Updates |
Author : Roger Purdie
Date : 05/05/2008
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Join the Q-Deal familly and we will send you news, offers and relevant information. We're planning just 4 newsletters per year, that will summarize major events and changes that you will want to be kept aware of..... |
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| The Official Introduction to the ITIL Service Lifecycle |
Author : Roger Purdie
Date : 05/05/2008
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This official introduction is your gateway to ITIL. It explains the basic concept of IT Service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books..... |
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| Managing Successful Programmes 2007 Edition |
Author : Roger Purdie
Date : 05/05/2008
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Combining rigour and flexibility, MSP helps all organisations - public sector and private, large and small - to achieve successful outcomes from their programme management time and time again.... |
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| Franchise Opportunity |
Author : Roger Purdie
Date : 05/05/2008
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Q-Campus, another Quintica Group company, offers suitably qualified individuals and organizations the opportunity to offer ITIL training direct to your own clients. Q-Franchise is a comprehensive program that combines the quality of officially accredited training material, Train-The-Trainer and ongo.... |
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| SubTotal: |
$ 812.00 |
| Shipping Charges: |
$ 10.00 |
| Total: |
$ 822.00 |
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ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce,
and is registered in the U.S. Patent and Trademark Office
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