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Solving the Release and Change Management Clash

My colleague and I are having a heated discussion about the purpose of release and change management...
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Negotiations - another tool on the utility belt!

Whether we notice it or not we are engaged in negotiations every single day. It is certainly one of ...
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Which ITIL book should I buy first ?

The new version of ITIL (version 3) is release on May 30th 2007. The new set is comprised of 5 core ...
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Client Testimonials
 

Title : Samsung give the green light

Date : 13/05/2008
Dong, Sun Choi, Samsung SDS

'Truely unforgetable program experience in my life! In the perspective of benefits to the training, It surely helped both individual and organisation over the new concept"
   
 

Title : Apollo13 is a concrete favorite

Date : 28/03/2008
Roger Purdie, Q-Campus lead trainer delivers three Apollo13 simulations for Pretoria Portland Cement Company, in South Africa.

Judy McLeish, General Manager IT for PPC (Pretoria Portland Cement Company Limited;

“An exhilarating experience !.
What was particularly fascinating to me was the behavior of the participants under stress and simultaneously, dealing with new concepts.

It was very interesting to note how the majority reverted back to their ‘old bad ways’ and forgot how to communicate effectively, or even, at all !!.
   
 

Title : South Korea Support

Date : 13/05/2008
MinK Jeong

Wholesome experience!

Roger covers not only what needs to learn to pass the exam but also covers what needs to be done in the field.

His experience in the field and the insight helps me to grow professionally in the area
   
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